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Injury Prevention Resources for Health Care - Violence image

Chemical and Physical Hazards | Dementia | General Ergonomics | General Safety | Home Care | Infectious Disease | Patient Handling | Slips and Trips | Violence

The following links list tools, publications, and other resources to help prevent the most common injuries and illnesses in the health care industry. These resources may not meet all the requirements for health and safety in British Columbia. Please check the Workers Compensation Act, the Occupational Health and Safety Regulation, and related materials for specific WorkSafeBC requirements.

Reducing the risks when driving clients new item

Driving clients to and from appointments in the community can expose workers to violence and other undesirable behaviours. This bulletin helps you determine whether or not a trip should be taken, the steps needed to protect the worker, and the requirements for the vehicle.
Source: WorkSafeBC WorkSafeBC

British Columbia's Provincial Violence Prevention Curriculum

The curriculum is composed of eight e-learning modules and provides employees with education and tools to prevent, defuse and/or deal with potentially violent situations. To learn more about the curriculum and access the modules go to

Communicate information: Prevent violence-related injuries to health care and social services workers

Violence is a leading cause of injury to B.C. care workers and results in over 1,000 injuries each year. Investigations of violent incidents frequently reveal that the patient involved had a history, or a known risk, of violent behaviour that was not communicated to workers by way of assessments, charts, and care plans.
Source: WorkSafeBC WorkSafeBC
* Communicate patient information: Prevent violence-related injuries to health care and social services workers (for public bodies*) PDF (102 KB)
* Communicate personal information: Prevent violence-related injuries to health care and social services workers (for non-public bodies*) PDF (109 KB)
Dated: October 2012

Leave When It's Unsafe (video)

video thumbnail Many healthcare workers work alone in the community. Learn what to do if you feel threatened or unsafe.
Source: WorkSafeBC
* Video (3 min 19 sec)

Delirium in the Older Person: A family guide (DVD)

Vancouver Island Health Authority's MultiMedia Services and Mental Health & Addiction Services collaborated to produce "Delirium in the Older Person: A Family Guide" a DVD about delirium.
Source: Vancouver Island Health Authority MMS
* More delirium resources from Vancouver Island Health Authority.

Violence is not part of your job (poster)

This poster is a reminder that violence is not part of a health care worker's job.
Source: WorkSafeBC WorkSafeBC
* 2012 Version (PDF 212 KB)
Dated: January 2012
* 2009 Version (PDF 2.8 MB)
Dated: July 2009

Preventing Violence in Health Care

This handbook is designed to help health care organizations to develop, implement, and maintain effective workplace violence prevention programs or to improve existing programs.
Source: WorkSafeBC WorkSafeBC
* PDF (670 KB)
Updated: December 2005

Guidelines: Code white response

A component of prevention and management of aggressive behaviour in health care.
Source: WorkSafeBC WorkSafeBC, OHSAH, and the Health Association of B.C.
* PDF (299 KB)
Dated: April 2002

Responding to Aggression in Long-term Care: Lessons from five case studies

This three-year study into the problems of aggression within five of British Columbia's long-term care facilities surveyed employees and examined incident reports and WorkSafeBC claims statistics. The study's findings recommend that employers use a systems approach to develop prevention and risk management strategies to reduce incidence of aggression in the workplace. These strategies should include education and training, policy and procedures, teamwork and environmental controls.
Source: WorkSafeBC WorkSafeBC and Healthcare Benefit Trust
* PDF (732 KB)
Dated: April 2004

Bullying in the Workplace: A handbook for the workplace

Although other types of violence receive more media attention, workplace bullying has increasingly been the focus of researchers, employers, unions and health and safety professionals. Healthcare and community care organizations need new tools to improve their violence prevention strategies including methods to address workplace bullying.
Source: Ontario Safety Association for Community and Healthcare
* PDF (732 KB)

Response to Visitors Who Pose a Risk to Health or Safety in Health Care Facilities (Ministry of Health Policy Communiqué 2012-13)

This policy provides direction to health authorities on managing inappropriate visitor behaviour in a balanced and consistent manner. This policy applies to all publicly funded health care facilities including acute and ambulatory care, residential and hospice palliative care, assisted living, adult day and respite services.
Source: British Columbia Ministry of Health
Dated: October 2012

When it's right in front of you - Assisting health care workers to manage the effects of violence in rural and remote Australia

"The National Health and Medical Research Council (NHMRC) has developed this manual for health care workers, managers and employer organisations in rural and remote Australia, to help them prepare for and respond to violence in ways that will minimize its impact."
Source: National Health and Medical Research Council Australia
* PDF (645 KB)
Dated: 2002

Violence in High-risk Communities

This information session was held specifically for social service and community care employers and workers dealing with violence in their high-risk communities. The morning session consisted of three presentations: the Vancouver Police Department, The City of Vancouver and the Vancouver Coastal Health Authority. A copy of the morning's agenda, the presentations and the violence risk assessment tools presented are available.

Dialogue on Dementia: Keeping safe (TV program)

The goal of the program was to promote quality care for people with dementia and to minimize violent and aggressive behaviours towards their care givers.

The video can be viewed at or if you would like a DVD copy of the show please email: .

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