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Injury Prevention Resources for Tourism & Hospitality - Accommodation

Food & Beverage | Pubs, Bars and Night Clubs | Accommodation | Transportation | Adventure Tourism & Recreation | Attractions & Cultural Tourism | Events & Conferences | General

The following links list tools, publications, and other resources to help prevent the most common injuries and illnesses in the tourism and hospitality industry. These resources may not meet all the requirements for health and safety in British Columbia. Please check the Workers Compensation Act, the Occupational Health and Safety Regulation, and related materials for specific WorkSafeBC requirements.

Young Worker Safety Can't Wait - Safety Kit for the Tourism and Hospitality Industry

This safety package addresses five key hazards faced by workers in tourism and hospitality. Information includes an overview for managers/owners, safety crew talk guides for supervisors, and handouts for workers.
Source: WorkSafeBC WorkSafeBC
* PDF (2 MB)

Health and Safety for Hospitality Small Business Guide

This guide is designed for small businesses in the hospitality industry including hotels, motels, restaurants, and other food service establishments. It can be used by owners, employers, managers, supervisors, and workers to help prevent workplace accidents and injuries.
Source: WorkSafeBC WorkSafeBC
* PDF (3 MB)
* Order print copies from the Small Business Service Centre, email .
* Additional Resources

Ergonomic Tips for the Hospitality Industry

The following are a series of 8 ergonomic pamphlets for the Hospitality industry including the accommodation, and food and beverage sectors.
Source: WorkSafeBC WorkSafeBC
* HTML

Preventing Injuries to Hotel and Restaurant Workers

"This report provides employers, supervisors, workers, and health and safety personnel in hotels and restaurants with information on accidents in these industries and how to prevent them."
Source: WorkSafeBC WorkSafeBC
* PDF (633 KB)

Safety Information from OSSA

OSSA is the designated safe Workplace Association for the Service Sector in Ontario. Working with businesses across the province, OSSA provides Health and Safety consulting services, education, assistance and training to a wide range of companies.
Source: OSSA (Ontario Service Safety Alliance)
* HTML

Dare to Care: Safety Check

Dare to Care is a video-based training program designed to assist businesses plan and provide consistent health and safety orientation. Dare to Care is really two training products -- one for New Employees and one for New Managers. Each is designed specifically for the target group and includes consistent messaging about building health and safety into your business practices.
Source: OSSA (Ontario Safety Service Alliance)
* HTML

Hotel Housekeeping

An OSH Answers document. Using a question-and-answer format, explains the risk factors for repetitive motion injury (RMI) in hotel housekeepers, and describes how to reduce these risk factors.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
* HTML

MSI Prevention Bulletin 5 - Floor Mopping

This bulletin provides information for housekeepers, cleaners, and custodians regarding possible risk controls to eliminate or minimize musculoskeletal injury during floor mopping.
Source: WorkSafeBC WorkSafeBC
* PDF (195 KB)

MSI Prevention Bulletin 7 - Floor-Cleaning Machines

This bulletin provides information for housekeepers, cleaners, and custodians regarding possible risk controls to eliminate or minimize musculoskeletal injury during the use of vacuums, polishers/burnishers, and floor scrubbers to clean floors.
Source: WorkSafeBC WorkSafeBC
* PDF (182 KB)

Hotel Laundry

An OSH Answers document. Using a question-and-answer format, explains the risk factors for repetitive motion injury (RMI) in the various tasks done by hotel laundry workers, and describes how to reduce these risk factors.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
* HTML

Prevention of Slips, Trips and Falls

An OSH Answers document. Using a question-and-answer format, explains how falls happen, how to prevent falls due to slips and trips, and how to avoid falling at work.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
* HTML

Critical Injury - Snowblowers

Importance of properly maintaining and wearing personal protective equipment when operating one.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
* HTML

Safety Sense: Hospitality and Tourism Industry

"An on-line health and safety induction package for secondary students undertaking work placements and work experience in hospitality and tourism as part of their school curriculum."
Source: Queensland Government, Department of Industrial Relations, Australia
* HTML

Groundskeepers (Landscapers) Safety Guide

Tailored for use by workers in both Canada and the USA, this well-researched, easy to read and inexpensive handbook gives the reader detailed and practical information on all aspects of safe groundskeeping.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
* HTML

WorkSafeBC Video - Hotel: Back Injury Prevention

Talks about the mechanics of the back and reviews safe lifting techniques.
Source: WorkSafeBC WorkSafeBC
* Available for loan from WorkSafeBC Library Services or purchase from Publications, Videos and Forms Distribution.

WorkSafeBC Video - Hotel: Employee Safety Orientation

Targeted to hotel cleaners and maintenance staff; covers equipment hazards, electrical hazards, and personal protective equipment.
Source: WorkSafeBC WorkSafeBC
* Available for loan from WorkSafeBC Library Services or purchase from Publications, Videos and Forms Distribution.

WorkSafeBC Video - Hotel: Housekeeping Safety

Especially targeted at hotel housekeeping staff; reviews common hazards of cleaning rooms.
Source: WorkSafeBC WorkSafeBC
* Available for loan from WorkSafeBC Library Services or purchase from Publications, Videos and Forms Distribution.

Profiles in safety and health: hotels and motels

Lodging and restaurant operations reported many work-related injuries and illness; disabling incidents, resulting in lost worktime, rose steadily during the 1980's. This article examines the injury and illness experience of hotel and motel workers from 1980 to 1991.
Source: Monthly Labor Review Online
* HTML

Safe Use of Power Lawn Mowers

Common-sense precautions for operating lawn mowers.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
* HTML

Controlling Exposure: Protecting Workers from Infectious Disease (BK129)

Changes to the Occupational Health and Safety Regulation in British Columbia have expanded the regulatory requirements for infectious diseases beyond blood and body fluids. Preventive action is now required for any infectious disease that is found in the workplace and may pose a risk to workers. Workers in healthcare are at greater risk of exposure to infectious diseases; however, the information in this publication is relevant to every industry in B.C.

This book describes common infectious diseases and how they are spread, and explains how to protect workers from exposure to infectious diseases. This book replaces the older publication HIV/AIDS, and Hepatitis B and C: Preventing Exposure at Work (BK38).
Source: WorkSafeBC WorkSafeBC
* PDF (1.9 MB)
Dated: March 2009
* Available in print from Publications, Videos and Forms Distribution.

Take Care: How to Develop and Implement a Workplace Violence Prevention Program (BK41)

This guide enables employers and workers to implement a program to prevent violence in the workplace. It summarizes the relevant sections of the Regulation that deal with violence in the workplace, explains how to conduct a risk assessment, identifies the basic elements of a violence prevention program, and provides safe travel tips and sample documents.
Source: WorkSafeBC WorkSafeBC
* PDF (467 KB)
* Available in print from Publications, Videos and Forms Distribution.
Updated: December 2006



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