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The following links list tools, publications, and other resources to help prevent the most common injuries and illnesses in the tourism and hospitality industry. These resources may not meet all the requirements for health and safety in British Columbia. Please check the Workers Compensation Act, the Occupational Health and Safety Regulation, and related materials for specific WorkSafeBC requirements.
Below are links to general information, workplace precautions, and the daily update of reported cases of West Nile Virus in Washington State.
General information:
http://www.cdc.gov/ncidod/dvbid/westnile/
http://www.hls.gov.bc.ca/pho/wnv.html
http://www.bccdc.ca/dis-cond/a-z/_w/WestNileVirus/default.htm
Workplace precautions:
http://www.osha.gov/dts/shib/shib082903b.html
http://www.cdc.gov/ncidod/dvbid/westnile/prevention_info.htm
Daily update of reported cases in Washington State:
http://www.doh.wa.gov/ehp/ts/Zoo/WNV/WNV.html
"Caira doesn't remember a few years back when Sun Peaks was facing serious challenges due to rising employee injury rates and increasing claim costs. He only knows the Sun Peaks of today ---
a resort diligent about continually improving and monitoring employee safety practices. And a resort that has saved $50,000 to $75,000 in claim costs as a direct result of these measures.
But it wasn't always that way." (WorkSafe Magazine September/October 2009)
Source: WorkSafeBC ![]()
* PDF (329 KB)
"This guide is intended to provide an overview of adventure tourism workplace health and safety for students, workers, and prospective employers in British Columbia."
Source: Centre for Curriculum, Transfer and Technology, and the BC Adventure Tourism Programs Articulation Committee
* PDF (2.6 MB)
This website offers comprehensive training and certificate courses in back country and wilderness first aid. Topics include: how to prevent accidents, what to do when no communication is available, what to do while waiting for rescue, how to be self-sufficient in handling accidents, including improvising emergency evacuation techniques.
Source: Wilderness Alert
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An effective orientation has a lasting effect on the adjustment, as well as the job performance, of new employees and new managers. Dare to Care is a video-based training program designed to assist businesses plan and provide consistent health and safety orientation. Dare to Care is really two training products -- one for New Employees and one for New Managers. Each is designed specifically for the target group and includes consistent messaging about building health and safety into your business practices.
Source: OSSA (Ontario Safety Service Alliance)
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The ACMG is a professional association of trained and certified Mountain Guides, Hiking Guides and Climbing Gym Instructors. The ACMG website offers information on courses, hiring guides, resources, news and a member site.
Source: Association of Canadian Mountain Guides
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This website delivers avalanche accident prevention by training avalanche workers for industry, supporting public avalanche awareness programs, and providing avalanche information bulletins for the public.
Source: The Canadian Avalanche Association
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Information about courses on avalanche awareness and hazard evaluation.
Source: American Avalanche Institute Inc.
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Internet site for the professional avalanche community to assist with the forecast and control of avalanche hazards.
Source: Westside Avalanche Network
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"A volunteer organization dedicated to saving lives through rescue and mountain safety organization." Also contains course information.
Source: Mountain Rescue Association
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* Risks in Mountain Rescue Operations HTML
* Avalanche!!! PDF (367 KB)
* Avalanche Rescue Operations PDF (366 KB)
Twelve recommendations on safe snowmobiling rules for recreational snowmobiling.
Source: Consumer Product Safety Information
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"A non-profit association that seeks to represent the interests of American mountain guides by providing support, education and standards. The AMGA is the only organization in the US to offer a comprehensive training program for mountain guides that is recognized by the International Federation of Mountain Guides Association."
Source: American Mountain Guides Association
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"The two courses in the Rock Guide Program train aspiring guides and experienced guides who work in a variety of rock environments, including areas with long and complex routes. The two exams certify guiding competency for those who work in these environments."
Source: American Mountain Guides Association
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"The goal of all avalanche safety instruction is to help skiers and snowboarders make smart decisions in the backcountry so they can minimize their chances of having to deal with an avalanche and know to do in the event one occurs."
Source: National Ski Patrol
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A course to be used by any organization that may be required to respond to a backcountry rescue operation. At the conclusion of the course, the student will have an understanding of: backcountry preparedness, clothing for backcountry travel, what to do when lost, the hazards of nature, and how to avoid these hazards.
Source: Mountain Rescue Association
* PDF (167 KB)
This video-based training program has been designed for groundskeepers within the tourism and hospitality sector. It highlights strategies for working safely in the groundskeeping environment, and provides basic health and safety information to support hands-on training. This package includes modules for both summer and winter groundskeeping.
Source: OSSA (Ontario Service Safety Alliance)
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"The Great Outdoors is a video-based training program. You can offer it as a facilitated training session to your team or as a self-study program. It includes practice exercises and pre- and post-tests to help employees assess their own learning."
Source: OSSA (Ontario Service Safety Alliance)
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Most accidents at horse riding schools, trail riding establishments and horse hiring establishments are associated with horses themselves, either from riding or handling.
Source: Queensland Government, AU
* PDF (296 KB)
Index of resources related to backpacking, biking, caving, climbing and mountaineering, paddling, skiing, etc.
Source: Princeton University, USA
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This article is designed to provide a short outline of the areas that should be evaluated in order to develop a comprehensive Safety Management Program for your organization.
Source: Princeton University, USA
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The information provided here is designed for educational use only and is not a substitute for specific training or experience.
Source: Princeton University, USA
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Explains how accidents occur and how to reduce the risk of accidents through effective pre-trip planning and trip leadership.
Source: Princeton University, USA
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GCSAA is the professional association for the men and women who manage and maintain golf courses. GCSAA has a number of self-study courses ranging from PPE for pesticide applicators to an online course on underground storage tank monitoring and recordkeeping.
Source: GCSAA
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This document is an excerpt from the WorkSafeBC publication Standard Practices for Pesticide Applicators. The storage design criteria are referred to in section 6.101 of the Occupational Health and Safety Regulation.
Source: WorkSafeBC
* PDF (209 KB)
This guide is for groundskeepers and landscapers as well as golf employees, facility management persons, cemetery workers, park and recreation employees and other workers whose responsibilities includes groundskeeping work. It provides safe work practices for performing a wide range of tasks.
Source: CCOHS (Canadian Centre for Occupational Health and Safety)
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"This code has been prepared using the best available information and has been reviewed by a broad cross section of whitewater experts. The code, however, is only a collection of guidelines; attempts to minimize risks should be flexible, not constrained by a rigid set of rules. This code is not intended to serve as a standard of care for commercial outfitters or guides."
Source: American Whitewater
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