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Human Factors is a science that focuses on how humans interact with the environment in their workplace. It examines the workplace factors that influence the decisions and actions of workers.
No one goes to work intending to be injured. The decisions and actions that workers take make sense to them at the time given their goals, knowledge and focus of attention.
The human factors approach to an investigation asks why a worker's decision or action made sense to that worker at the time.
More information (PDF 116 KB) on Human Factors at WorkSafeBC.