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Resources - Working Alone and Late at Night

Health Care | Retail | Tourism and Hospitality | Working Alone and Late at Night | Bullying and Harassment in the Workplace | Domestic Violence in the Workplace

 Working Alone and Late at Night


Employees who work alone or in isolation face an increased risk of confrontations or even violence, particularly if they are on shift during late night hours. For example, a lone retail worker may be more vulnerable when dealing with angry, difficult, or abusive customers. Even if an incident doesn't lead to a physical confrontation, it can still be stressful or emotionally traumatic for the worker. And if a lone worker is injured or an emergency occurs, how does the worker get help?

Part 4 of the OHS Regulation and Guidelines: Working Alone or In Isolation

Part 4: General Conditions - Working Alone or in Isolation
Effective February 1, 2008

If you have any questions about the new working alone or in isolation provisions or the new fuel prepayment provisions, please contact a WorkSafeBC prevention office in your area.

Lone Worker Protection
video thumbnail To make every minute count in an emergency, a lone worker alarm system is being piloted at a wastewater treatment plant in Metro Vancouver.
Source: WorkSafeBC WorkSafeBC
Video (2 min 43 sec)

Working Alone: a handbook for small business
publication cover This handbook is for employers who have employees working alone or in isolation. It explains how to identify and minimize hazards for those employees and how to regularly check on their well-being.
Source: WorkSafeBC WorkSafeBC
* PDF (1.8 MB)
* Order print version
Retail Business Safety Tip 1: Working alone
publication cover This poster can be used by employers as part of training, crew talks, safety meetings, or as part of safety orientation for new workers.
Source: WorkSafeBC WorkSafeBC

External resources

The following links list tools, publications, and other resources to help prevent violence in the workplace. These resources may not meet all the requirements for health and safety in British Columbia. Please check the Workers Compensation Act, the Occupational Health and Safety Regulation, and related materials for specific WorkSafeBC requirements.

Working Alone
Uses a question-and-answer format to discuss the administrative details needed for lone workers in general, including check-in procedures and hazard assessment.
Source: CCOHS (Canadian Centre for Occupational Health & Safety)

Work Related Violence - Lone Worker Case Studies
These case studies were developed by the Health and Safety Laboratory (HSL) to show real examples of how employers have tackled the problem of violence to lone workers.
Source: HSE (Health & Safety Executive), UK

Lone Working: a survival guide preview (video)
A video for lone workers and their employers.
Source: LukasLiveMedia, UK


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