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| 3.2 Describe policies and procedures for handling disturbances and potentially violent situations. |
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3.2 Describe policies and procedures for handling disturbances and potentially violent situations.
LESSON #2
PURPOSE
This lesson provides students with the policies and procedures for handling disturbances and potentially violent work situations.
SUGGESTED TIME
1 hour
LEARNING OBJECTIVES
Students will:
- summarize workplace violence prevention policies and procedures according to the OH&S Regulation
- name risk factors that cause or contribute to disturbances and potentially violent situations in the workplace
- strategize and name potential security hazards and how to protect themselves
INSTRUCTIONAL STRATEGIES
- slide show presentation
- personal reflection
- in-class discussion
INSTRUCTIONAL TOOLS AND RESOURCES
- Preventing Violence for Retailers, slide show
 
INSTRUCTIONAL PLAN
- Show the slide show to class or instruct students to view it before attending this session
- Following the slide show, debrief by discussing the issues raised and consider some actions to minimize and prevent potentially violent work situations
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