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| 3.2 Describe policies and procedures for handling disturbances and potentially violent situations. |
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3.2 Describe policies and procedures for handling disturbances and potentially violent situations.
INSTRUCTIONAL TOOLS AND RESOURCES
Take Care: How to Develop and Implement a Workplace violence Prevention Program - This guide was created to enable employers and workers to implement a program to prevent violence in the workplace. Take Care shows how to develop and implement a workplace violence prevention program. Employer's can tailor this guide to fit the needs of your workplace. A section on safe work practices for retailers has been
added to Part 4.
To view the guide: click here
Preventing Violence, Robbery and Theft - A group of retail companies and organizations in B.C. has partnered with WorkSafeBC (the Workers' Compensation Board) to produce this booklet. The group meets regularly to share experiences and explore solutions to health and safety concerns in the retail industry. This booklet presents some of the group's ideas and best practices that will help employers and employees prevent workplace violence and deal with incidents effectively if they do occur. Most of the information in this booklet will be useful to both employers and employees; however, Section 3, Preventing Violence, is aimed specifically at employers. Section 4, Possible Scenarios in Retail, includes tips for both employers and employees.
To view the booklet: click here
Preventing Violence for Retailers online audio slide show - Every year, there are many violent incidents in retail. However, there are things you can do to prevent violence.
View this 2 min 14 sec audio slideshow: click here
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