Compared to most other workers, retail workers are especially at risk of physical injury or emotional stress from workplace violence. WorkSafeBC's Occupational Health and Safety Regulation defines violence to include both actual and attempted assaults as well as threatening statements or behaviour. In B.C., robberies account for most of the violent incidents that retail workers experience. Most of these involve handguns and knives. Workers at convenience stores and gas bars are especially at risk of injury from violence.

Safe work practices:

Sections 4.27-4.31 of the Occupational Health and Safety Regulation cover the requirements for dealing with workplace violence. Sections 4.20.1-4.23 cover the requirements for working alone or in isolation.

More Information:

WorkSafeBC has a wide range of health and safety information. For assistance and information on workplace health and safety, call toll-free within BC 1-888-621-SAFE (7233) or visit our web site at WorkSafeBC.com.

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